Return Policy

Returns of good merchandise may be accepted by www.CustomTiburon.com at its sole discretion under the following conditions:

• Return/Exchange of merchandise in totally re-saleable condition, without markings on the original packaging will be restricted to extraordinary circumstances with prior approval from www.CustomTiburon.com. Accepted return will be assessed a 25% restocking charge. Returned part number shall not exceed 15% of total annual purchase quantities.
• Return/Exchange of merchandise in packaging that has been marked, relabeled or otherwise defaced will be restricted to extraordinary circumstances with prior approval from your www.CustomTiburon.com. Accepted return will be assessed a 30% restocking charge, except that www.CustomTiburon.com merchandise returned in packaging that has been marked, relabeled or otherwise defaced will be subject to a 40% restocking charge. Returned part number shall not exceed 15% of total annual purchase quantities.
• Merchandise classified by www.CustomTiburon.com as TB (To Be Discontinued), or DC (Discontinued), may not be returned for credit.
• Merchandise on sales promotion or inventory packages may not be returned for credit.
• Buyer must pay all return transportation charges.
• Buyer must obtain and complete an RMA form, issued by www.CustomTiburon.com for any good merchandise return or exchanges.
• Returns/Exchanges will not be accepted under any circumstances after 15 calendar days after the ship date indicated by www.CustomTiburon.com
• Any returns for non-fitment or quality issues will require high quality digital pictures of the products to be emailed to the account manager before an RMA is approved.
• Order cancellations will take up to 48 hours after a cancellation is requested before the order is officially cancelled and money processed for return.